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Shipping & Return policy

Shipping Policy

Our Shipping Policy was last updated on 12/12/2023

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions
For this Disclaimer:

● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Shoppingflo.com
● "Goods" refers to the items offered for sale on the Service.
● "Orders" means a request by You to purchase goods from Us.
● "Service" refers to the Website.
● "Website" refers to Shoppingflo, accessible from Shoppingflo.com
● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at shoppingflo. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by the TermsFeed Shipping Policy Generator

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

f We are experiencing a high volume of orders, so shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of Your Order, We will contact You via email or telephone.

Shipping rates & and delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

● Shipping method: Regular
   Shipment cost: Free
   Estimated delivery time: 3-5 business days

● Shipping method: Standard
   Shipment cost: INR 50
   Estimated delivery time: 1-2 business days

Overnight delivery is only available for Orders with delivery addresses within the Delhi States. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

shoppingflo ships to addresses within the Indian Territories, and APO/FPO/DPO addresses.

Shipment confirmation and order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Shoppingflo offers a variety of payment methods to make your shopping experience convenient and secure. Here are the payment options available:

  1. Credit/Debit Cards: You can use major credit and debit cards (such as Visa, Mastercard, or American Express) to make payments on Shoppingflo. Simply enter your card details during checkout.

  2. Net Banking: If you prefer online banking, you can pay directly from your bank account using net banking. Shoppingflo supports various banks for seamless transactions.

  3. UPI (Unified Payments Interface): UPI is a popular payment method in India. Link your UPI ID (e.g., phone number@bank) to your Shoppingflo account and pay with ease.

  4. Wallets: Shoppingflo accepts payments from digital wallets such as Paytm, PhonePe, and Google Pay. These wallets offer quick and secure transactions.

  5. Cash on Delivery (COD): If you’d like to pay in cash upon delivery, choose the COD option. Please note that COD may not be available for all products or locations.

Remember to select your preferred payment method during checkout, and enjoy a hassle-free shopping experience on Shoppingflo! 



Customs, Duties and Taxes

Shoppingflo is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages​

Shoppingflo is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Payment methods

Returns, Refunds, Cancellations, and Exchanges policy

return and Refund policy on shoppingflo

Shoppingflo has a clear and straightforward return policy to ensure customer satisfaction. Here are the key points:

  • If you receive a product that you wish to return, follow these steps:

    1. Within 7 days of delivery, write an email to shoppingfloindia@gmail.com to request a return and refund.

    2. The product must meet specific criteria:

      • It should be unused, unworn, unwashed, and undamaged.

      • All labels and tags must be intact.

      • It should be in its original packaging.

    3. Only eligible products can be returned

Cancellation Policy

Maximum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to decline or approve order cancelation.

Termination of Agreements and Refunds Policy

Both the Customers and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

● By visiting this page on our website: Contact

● By sending us an email: shoppingfloindia@gmail.com

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